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CAQH is now DataSpring, and almost nothing about your own profile actually changed

The parent organisation rebranded in June 2026 and the portal was renamed. Your CAQH ID, your login, your documents, your payer authorisations and your attestation schedule all carried over untouched. Here is what did change.

Guide10 min read
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CAQH ProView is now the CAQH Provider Data Portal, at the same URL with the same login. The organisation behind it is DataSpring, powered by CAQH.

What the DataSpring rebrand actually changed

In June 2026 the Council for Affordable Quality Healthcare rebranded its parent organisation to DataSpring, powered by CAQH. The provider-facing system previously called CAQH ProView is now the CAQH Provider Data Portal. The CAQH name stays on the product; DataSpring is the organisation behind it. The product suite includes COB Smart, EnrollHub and DirectAssure alongside the portal.

For a credentialing team the change is naming and nothing else. References to CAQH ProView in your own application forms, payer emails, staff instructions and vendor inventories should be updated to CAQH Provider Data Portal, because that is what the screen now says and what payers will increasingly use. Searching your own documentation under all three names is worth an afternoon once.

What the rebrand did not change

Your CAQH ID is the same number. There is no re-registration, no new profile, no migration. The URL is unchanged and your existing login still works. Documents, payer authorisations and attestation history all carried over automatically. The attestation schedule is unchanged at 120 days. A brand change creates no new credentialing status, and any message telling you otherwise is worth treating with suspicion.

Where your CAQH Provider ID comes from

There are exactly two ways to get one. If a health plan, hospital or other participating organisation invited you, the ID arrives in a welcome letter from them. If you self-registered through the portal, it arrives in a welcome email after registration completes. Since ProView launched, self-registration has not required a payer to start the process for you.

That is also why the number is easy to lose: it arrives once, in an email or a letter, at the beginning of a process that then goes quiet for months. Practices that record it alongside the NPI at the moment it arrives do not have this problem. Everyone else has it about eighteen months later.

There is no public CAQH number lookup

People search for a CAQH number lookup expecting something like the NPI registry. It does not exist. The profile behind that number contains a social security number, a date of birth, malpractice history and licence data, so a public directory of them would be a different kind of problem entirely. The absence is a design decision rather than an oversight.

What you can do instead: check the original welcome email or letter, ask the payer who invited you, or call the help desk at 888-599-1771 and identify yourself. Live chat is available through the portal, Monday to Friday, 8:30am to 6:30pm Eastern. The help desk asks for the Provider ID up front, which is unhelpful when the ID is what you have lost, so the phone route is the one that works.

What you need before you start a profile

The CAQH-supplied Provider ID, every current and previous practice location, and your identification numbers: social security number, NPI, DEA, licence number. Then scanned copies of your CV, medical licence, DEA certificate, CDS certificate, IRS Form W-9, malpractice insurance face sheet, and a summary of any pending or settled malpractice cases. Budget an hour and a half to two hours, and know that the portal saves as you go.

Authorisation decides who can actually see you

A complete profile is invisible to a payer that has not been authorised to read it. In the Authorization tab you can release your data to any organisation that requests access, or grant access one organisation at a time. Either way, the change only takes effect once you reattest — the attestation is what publishes it. A payer telling you it cannot find your profile is usually an authorisation problem rather than a data problem.

Duplicate profiles, dead email addresses, and lost IDs

Duplicate accounts happen when a clinician self-registers and a payer separately creates a profile for them. Two profiles means payers read whichever one they were pointed at, and one of them is always out of date. The fix is a phone call to 888-599-1771 requesting a merge, and it takes a few days rather than minutes.

If the account is tied to an email address nobody can access — a clinician who left, a practice domain that changed — you cannot fix it from inside the portal. That is also a call to the same number. Until it is fixed, every reminder the system sends goes somewhere nobody is reading, which is how a 120-day cycle turns into eight months.

If a payer says your information is not current and your attestation date looks fine, check three things in order: whether the payer is authorised, whether a document inside the profile has expired, and whether the practice location under the relevant tax ID is present and active. A missing location under the right TIN stalls credentialing while the profile itself looks complete.

A free template with a CAQH tab: ID, last attestation, next due

One email with the spreadsheet. A few things about credentialing after that, and one click unsubscribes at any time.

What a tracker does not do about the portal

Sokndall does not connect to the CAQH Provider Data Portal, read it, or write to it. It stores your CAQH Provider ID next to the provider it belongs to, records the date of the last attestation, and counts to the next one. If your profile has a duplicate or a dead email address on it, no tracking tool will find that. A phone call will.

The three published plans

Frequently asked questions